1. Who we are
TMR Luxury Transportation ("TMR," "we," "us") provides group transportation services from its office at 331 Carl Vinson Parkway, Warner Robins, GA. This policy explains how we handle information collected through this website and when you contact us.
2. Information we collect
We collect only the information you choose to send us through our forms, by phone, by text, or by email, which may include:
- Your name, phone number, email address, and preferred contact method
- Trip details such as event type, dates, times, pickup and destination locations, stops, and passenger counts
- Accommodation, luggage, or equipment needs you describe
- Reviews, ratings, and messages you submit
We do not knowingly collect sensitive information, and we ask that you don't include payment card numbers in website forms.
3. How we use your information
- To review your request and prepare a quote
- To communicate with you about availability, reservations, and your trip
- To provide transportation and customer support
- To publish reviews you've given us permission to share, using your first name and last initial only
- To keep business records and meet legal obligations
We do not sell, rent, or trade your personal information.
4. How form submissions are delivered
Website forms are sent from your browser over an encrypted HTTPS (TLS) connection to FormSubmit, a third-party form delivery service, which forwards them to our business Gmail account. FormSubmit states that it does not share submitted information with third parties except as needed to deliver the service or when required by law. These providers are governed by their own privacy policies.
5. Cookies and browser storage
This website does not use advertising or analytics cookies. If you start a quote request and close it before sending, your browser may save your trip details locally on your device so you can pick up where you left off. This information stays in your browser, is never sent to us until you submit the form, and can be cleared using the Start over link in the quote form or your browser settings.
6. Links to other sites
Our site links to our Facebook page and other websites. We're not responsible for the privacy practices of those sites, so please review their policies.
7. Data retention and security
We keep quote requests and reservation records only as long as needed to provide service, handle questions, and maintain business records. We use reasonable safeguards to protect your information, but no method of transmission or storage is completely secure.
8. Children's privacy
This website is intended for adults planning transportation. We do not knowingly collect personal information from children under 13. Trips involving minors are arranged with a parent, guardian, school, or organization.
9. Your choices
You can ask us to access, correct, or delete the personal information you've sent us, or to stop contacting you, by reaching out at (478) 330-1746 or tmrluxurytransportation@gmail.com.
10. Changes and contact
We may update this policy from time to time. The date at the top of this page shows when it last changed. Questions? Contact us at (478) 330-1746 or tmrluxurytransportation@gmail.com.